Privacy Policy
VelourIndex is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK data protection law.
Information We Collect
We may collect the following types of information:
Contact Information:
If you submit a contact form, we collect your name and email address so we can respond to your enquiry.
Email Subscriptions:
If you sign up for future newsletters, we may collect your email address for that purpose.
Analytics Data:
We use Google Analytics to understand how visitors use our website. This may include information such as pages visited, browser type, and general usage patterns. This data is aggregated and does not allow us to identify you personally.
Affiliate Link Tracking:
When you click an affiliate link, the affiliate network may record that click for the purposes of tracking sales. This does not allow us to identify you.
Server Logs:
Our UK-based hosting provider collects basic server logs such as timestamps, browser type, and aggregate traffic information. This data is used for security and maintenance only.
We do not intentionally collect or use IP addresses for identification.
How We Use Your Data
We may use the information described above for the following purposes:
– Responding to contact form enquiries
– Sending email updates (with your consent, when implemented)
– Improving website performance and content through analytics
– Monitoring affiliate link performance
– Maintaining the security and stability of our website
– Preventing spam and automated abuse
Legal Basis for Processing
Our processing is based on:
– Consent, when you submit a contact form or sign up to a newsletter
– Legitimate interests, for analytics, site maintenance, and affiliate link performance
– Legal obligations, where applicable
Sharing Your Information
We do not sell, rent, or share personal data with third parties for marketing purposes.
We may share limited data with:
– Google, for analytics
– Our email service provider, for newsletters and email subscriptions
– Our UK hosting provider, through passive server logs
We do not send personal data to affiliate networks beyond anonymous click events.
Data Retention
– Contact form submissions are stored in our CMS indefinitely unless you request deletion.
– Email newsletter data is kept until you unsubscribe, after which it is removed.
– Analytics data is retained in accordance with Google Analytics’ default retention settings.
Your Rights
Under UK GDPR, you have the right to:
– Request access to the data we hold about you
– Request correction or deletion of your personal information
– Withdraw consent for email communications at any time
– Object to processing based on legitimate interests
To exercise any of these rights, please contact us through our contact form with “Privacy Request” or “Data Access Request” in the subject line.
Cookies and Tracking
We use cookies for:
– Google Analytics
– Affiliate link tracking
– Basic website functionality
If we add additional tracking or analysis tools in the future, this policy will be updated.
Data Security
We take reasonable technical measures to protect your data and prevent unauthorised access. However, no website can guarantee complete security.
International Transfers
Our website is hosted in the UK. Some third-party services (such as Google Analytics) may process data outside the UK. We rely on their appropriate safeguards, such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact Us
If you have a privacy question or wish to make a data access request, please contact us using our site’s contact form and include “Privacy Request” in the message.